TERMS & CONDITIONS
ModaAlice is a B2B footwear wholesale platform owned and run by Top Alice im&export GmbH.
These terms and conditions (“T&C”) apply to all users of our platform through the websites at modaalice.eu, mdoaalice.com and modaalice.de (collectively referred to as “Website”) and the services offered through the Site and (mobile) applications.
ModaAlice may amend the T&C at any time and the amended T&C will become valid when made available on the Website.
Our terms and conditions comply with German legislation and are designed to ensure that our customers can shop easily and with confidence with our Website
These terms and conditions only apply to web site sales.
All goods remain the property of Top Alice Im & Export GmbH until payment is made in full.
All stock must be paid for in full within 5 days of completing checkout. Failure to do so will cause system checks to cancel your order automatically.
All prices listed on the catalog are in euros € (where applicable, at current rates) and are VAT and shipping costs exclusive;
We will show VAT and shipping costs separately and include it in the total price. EU buyers outside of Germany are entitled to be exempted from VAT, given the valid VAT numbers are provided in advance.
Any exceptions will be clearly marked on the website where relevant.
Prices may be subject to change without notice, but we will only alter the price after we have confirmed your order, if is to your benefit.
We do not have a minimum order value in basket however we do have a minimum units per style ordered of 12 units. if there are less then 12 units left of any item then any balance below 12 must be taken.
We welcome questions and enquiries from international customers. Prices exclude German sales tax MwSt.(VAT), currently at 19%. Customers who have a valid VAT number may be exempted. Of course, relevant proof will be required.
We accept payment by credit cards, Paypal and Bank Transfer; It is not accepted by unilaterally rounding price and discounts without prior agreement. After receiving the online order the goods are immediately reserved. In case of non-payment by bank transfer, order will be canceled after 3 days upon date of receipt; ModaAlice uses secure payment providers and consequently never has access to the banking information of Buyers.
Tax Exemption for Intra-Community Supplies
total order exempt from VAT where provided a valid intra-community VAT Number
Product Images and descriptions
Please note that, due to technology or equipment reasons, there may be a colour variation between pictures shown on the website and real products.
Whilst we do our best to make sure the size breakdown/distribution of a carton is as listed, occasionally slight differences may occur. As this is a trade only website we reserve the right to exchange the sizes to the possibly nearest available sizes in stock.
Accepting orders and security
When you place an order, either by online or telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation e-mail with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.
When a confirmation e-mail is received, you will be able to the check the detailed product information.
In terms of making decision on whether to accept your order we may use the information you have provided to us prior to the final transaction, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This facilitates us to protect all from possible fraudulent transactions. In the case of declining your offer due to security reasons, we will try to get in touch with you to seek an alternative payment method.
The ownership of the goods should remain to the seller until buyer has paid for them in full. In case such payment is overdue in whole or partly, the seller will have rights with or without prior notice at any time to regain the ownership of the whole or in part of the goods.
Our deliveries in the Germany are contracted to outside carriers that deliver Mondays to Fridays (excluding public holidays) between the hours of 10:30am and 4:30pm.
We will inform you by Email or phone calls before dispatch of our expected delivery date. We regret that we are unable to specify exact delivery times within that date. All deliveries must be signed for and you should keep your receipt. If goods are showing visually apparent marks or signs of damage in transit upon receipt, it is in your best interest to refuse to accept the delivery.
We are delighted to offer a no-quibble cancellation policy, which is in addition to your statutory rights
Should your purchase disappoint in any way, you may normally cancel your purchase provided you notify us before, or within 10 days after invoice date. Your product must be complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories.
You are responsible for the cost of returning the goods to us. You must contact us by telephone or email for any returns so that we can direct you to the correct warehouse address. Failure to do this may cause delays with refunds or credits.
All goods are examined and checked in detail by ourselves prior to despatch to ensure that they leave our warehouse in good condition. However, transit damage occasionally can occur. If your purchase is showing obvious marks of transit damage upon delivery, please refuse to accept delivery and notify us immediately. If damage is only evident upon opening of packaging, then you must inform us within 48 hours of receipt. In either case, we will then arrange re-delivery of replacement goods as soon as possible.
Shortages and Faulty or Damaged Stock
Goods should be checked by the customer upon delivery. We will not be liable for the shortages, faulty or damaged goods unless notified within 10 days of the receipt of the goods and no further claims will be entertained after this period. We don't accept any claims after 10 days of receipt of the goods.
Sales on this website are governed by German law. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.
These terms and conditions only cover the xxx website. Any other site to which you link from this site may be governed by their own terms and conditions. We bear no responsibility or liability for the contents of websites that are not under our control.
www.mdoaalice.com is a trading name of Top Alice im & Export GmbH.
Top Alice GmbH owns the copyright of materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use.
You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this web site without our prior written consent.